© 2020 All rights reserved. Don’t worry, if there isn’t the option to return your items online, this could be due to your Trade customers, please see Trade Returns policy. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. How much does it cost to install a bathroom suite? Password. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. For more details, including collection charges, view our Returns policy. Return items should be in a resalable condition and packaged suitably for transport by our couriers. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. + £20 off your first order. Discover what's hot now - from sleepwear and sportswear to beauty products. to retrieve items you may have added from another If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. Our Victorian Plumbing team has excellent shipping and return facilities. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. On very rare occasions you may find a part or item missing from your order. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. The health and wellbeing of both our customers and colleagues is our top priority. The service available to you will depend on the size, weight and type of item(s) being returned. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. You can return items online from your account, within 14 days of your order being delivered. How can I return an item? We’ll also be happy to arrange for any alternative items to be sent to you. Victoria Plumb has collected 288 reviews with an average score of 1.36 Terms & Conditions | How much does it cost to install a basin? It’s important to us that you’re happy with your Victorian Plumbing purchase. This is 8 characters long and only contains letters and numbers. Made-to-order items will be inspected with you by our team upon delivery. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG email address first. How much does it cost to install bathroom furniture? How much does it cost to tile a bathroom? From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Your Shopping list is loading, this shouldn't take long. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation We'll never share your email address and you can unsubscribe at any time. Please see our guide to. We also have next day delivery facilities with delivery charges. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. 365 day exchange not available for Trade customers. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. How quickly does Victoria Plumb resolve customer queries? Privacy policy. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. Trade customers please see Trade Returns. In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. How can I find my order reference? The most beautiful Supermodels. Can I replace or exchange an item online? Order Number * Email Address * Next Step. Why can’t I return my items online? email address first. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. This will be charged at the applicable rate at the time of collection. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. GB. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … ***Redelivery fee may apply. The world's best bras. Currently, you can only return items online for a refund. 5 most common causes of a poor shower experience. We’re unable to offer you a refund on any missing part or item at any time. Skip to main content. Trade customers, please see Trade Returns policy. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. Privacy and Cookies | You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. chipped edges). How much does it cost to install bathroom heating? Track My Order Wish List. Your basket is loading, this shouldn't take long. Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. See all articles Support Can I cancel my order? When you’re ready simply visit this page to start comparing your products. Adapting a bathroom for disabled or elderly guests. In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** My Order * Required Fields. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. How much does it cost to install a toilet? Reply. Just look out for the Add to compare around the site and revisit this link. Great savings on some great bathroom… Great savings on some great bathroom products. Customer Service How can I contact Victoria Plumb? Includes accurate dimensions. Share. Let's keep in touch Trade customers, please see Trade Returns … Trade customers, please see Trade Returns policy. device. Up to 60% off December Savings, PLUS 20% off ends in. This will depend on the size, weight and type of item(s) being returned. Do you offer a design and installation service? Choose and pay for your order. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. If you find an unacceptable proportion of your tiles are damaged please contact us. Can I still return items during the COVID-19 pandemic? Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Toggle navigation Returns. Can I replace or exchange an item online? For more details, including any collection charges, view our Returns policy. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. We charge this small fee to cover the cost of transportation and processing of We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. What is your returns policy? You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Basket Checkout. Quick fixes for wheelchair accessible bathrooms. Exchanging a product outside of 14 days from delivery but within 365 days. Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. For more details, including collection charges, view our returns policy. Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. This will depend on the size, weight and type of item(s) being returned. These damaged tiles can be used for the cuts you will need to make. Your bathroom layout - finding room for everything. Sitemap We may ask you to confirm your email address first. All VictoriaPlum.com staff are instructed not to give any form of technical advice. Eco-friendly, water-saving bathroom range. Returns; Support; Support Can I cancel my order? We may ask you to confirm your Online Security | We may ask you to confirm your email address first. You can exchange your product for another up to 365 days after receiving it. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Jun 15, 2014 - Images de grands peintres et animations in touch + £20 off first! 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