#23-02/03 If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. You are now leaving the Aetna Medicare website. User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? Telephone: +852 2860 8021 Telephone: +86-400-881-1269 i Located on your Aetna ID card. Forgot your username or password?. Not all app functions are available for Aetna Student Health Members. If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. should not include spaces or dashes and are 8-10 digits long. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. We use cookies to give you the best possible online experience. Ireland, Member services: membership enquiries, claims and pre-authorization assistance To continue, please close this message or navigate using the links above. 757 Meng Zi Road, Gopher Center, Jl. Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us Dubai Media City, Contact us by phone. The information you will be accessing is provided by another organization or vendor. Telephone: +86-400-881-1291 Fax: +852-2866-2555 Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. Aetna Health SM App. If you missed Open Enrollment, please contact your HR representative immediately. Home | Individuals & Members | Employers | Brokers When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Direct or collect: +1 813 775 0190. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Telephone (toll-free from Singapore): 1-800-723-1241 Coverage is available for only those services and supplies that are medically necessary. Telephone (toll free from Indonesia): 001-803-1006-0716 See our cookie policy for more information on how we use cookies and how you can manage them. Phone number. Please note we may record calls for monitoring and training purposes. Remote working & physical distancing support resources. We have combined our businesses to create one market-leading health care benefits company. Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. Welcome to Aetna International . Quote Page: Tell us about yourself. Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. London 2021. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Find health care. Asia Afrika No.8 Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). If you do indulge, savor the food away from distractions like your phone. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Our Provider Relations Department serves as a liaison between the health plan and the provider community. Welcome to Aetna International . To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. Links to various non-Aetna sites are provided for your convenience only. Registration/Log In Requirements: Aetna International Business Alliances. Phone number: 1-800-784-3991. Email: AsiaPacServices@aetna.com, Sales and general enquiries: Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. US Toll free: Shanghai, China, Member services: claims and pre-authorization Aetna offers different plans and customer service centers depending on where you live. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Learn more about secure provider registration here. – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). Aetna Dental P.O. HMO and Medicare Advantage - 1-800-624-0756. ... You can also call us at the number on your ID card for personal service. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Aetna Global Benefits (Middle East) LLC  Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. If you prefer to contact Member Services with this public form, please complete the information below. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Fax: +971-4-428-7100, Aetna Insurance Hong Kong It only takes a minute to register for your secure, personalised Health Hub. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. Fax: +1-860-262-9111 You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. Links to various non-Aetna sites are provided for your convenience only. 80 Robinson Road 50 Cannon Street 3 of Law No. Toll free from the UK 0800-085-2596 The operator should then connect you to our international helpline at no charge to you. Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Access your membership documents. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Aetna DMO ® and PPO grievance and appeals. Aetna Member Services. MEMBER LOG IN. You have been redirected to an Aetna International site. If you missed Open Enrollment, please contact your HR representative immediately. If you use NaviNet for any of your workflows, you will need to switch to Availity. USA, Toll free: +1-866-545-3252 (inside USA only) California only: Aetna Dental P.O. Please visit AetnaStudentHealth.com for your complete plan details. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Huang Pu District EC4N 6JJ, Aetna Health Insurance Company of Europe (Dac)                          Plan Name. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. 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